I seek to collaborate in build strategies focus on the people, to bring value, knowledge and learn.
EXPERIENCE
Xcaret
User Experience & QA Team Lead | E-commerce | January 2019 - Now
- Assignment, monitoring and review of Projects
- Troubleshooting usability issues and friction reducing
- Implementation of people-centered strategies
- Mockups and UI Validations
- UX Strategy
- Resource Management
- Conversion Rate Optimization Strategy
- A / B Test - Personalization
- Customer Experience
- Creation of Wireframes & Prototypes
- Customer Journey & User Flows
UX Designer | May 2017 - January 2019
- Wireframing & Prototyping
- Interaction Design
- Mockups
- AB Testing - Personalization
- UX Research
Front End Designer | June 2014 - May 2017
- Web Design / UI
- Mockups
- Front End Development
- Banner Ads / Interactive
Interactive Cozumel | Travel Click
Front End Dev Sr | May 2012 - June 2014
- Assignment, Monitoring and Review of Projects
- Creation of Wireframes and Prototypes
- Troubleshooting
- Implementation of people-centered strategies
- UX Strategy
- Resource Management
- Conversion Rate Optimization Strategy
- A / B Test - Personalization
- Customer Experience
Web Designer | 2012
- Wireframing & Prototyping
- Interaction Design
- Mockups
- AB Testing
- UX Research
Education
Graphic Design
- Francisco de Montejo University
Certifications
- Design Thinking
- Hello Design Thinking
- AB Testing
- Google Tag Manager
- Google Analytics
- Web Analytics
- eCommerce
- Virtual Consumer Behavior
- UX Strategy | UX Process
- User Centered Design
Software
- Google Analytics
- Google Optimize
- Google Tag Manager
- Uxpin
- Adobe XD
- Mixpanel
- Hotjar
- Crazy Egg
- Github
